Refund Policy
Bible Light Learning / Formationly
At Bible Light Learning and Formationly, we provide digital products, courses, and learning experiences that are delivered electronically and made available immediately upon purchase.
1. Digital Product Access
All of our products are digital and accessible immediately after purchase. Because of this instant access, these products cannot be returned in the traditional sense.
2. Refund Policy
Due to the nature of digital content, all sales are generally non-refundable once access has been granted.
However, we want you to feel confident in your purchase.
We offer a 7-day satisfaction window for first-time purchases. If you are not satisfied, you may request a refund within 7 days of your purchase by contacting us at:
3. Exceptions
Refund requests may be considered in limited circumstances, including:
- Duplicate purchases
- Billing errors
- Technical issues preventing access
- Other issues reviewed on a case-by-case basis
Refunds are not guaranteed after the 7-day period.
4. Subscription Purchases
If your purchase includes a subscription or membership:
- You may cancel at any time before your next billing cycle
- Cancellation prevents future charges
- Previous payments are non-refundable
5. Policy Acknowledgment
By purchasing from Bible Light Learning / Formationly, you acknowledge that:
- You are purchasing a digital product
- Access is provided immediately
- Products are non-returnable
- Refunds are limited as outlined above