Partner
Completes training, uses approved resources, manages assigned relationships, records activity, and completes assigned tasks.
The role-based governance model defining who may view, create, edit, assign, approve, archive, export, and permanently remove information within FEOS.
The FEOS Permissions Matrix defines the actions available to partners, Premier Partners, regional leaders, administrators, executives, support personnel, and AI-assisted services.
Permissions should protect organizational knowledge while ensuring users have enough access to complete their assigned mission without unnecessary friction.
Completes training, uses approved resources, manages assigned relationships, records activity, and completes assigned tasks.
Receives advanced capabilities, broader reporting, leadership tools, and limited authority to support other partners.
Supports assigned partners and organizations within a defined region while operating within delegated governance boundaries.
Assists users, corrects approved data issues, manages support workflows, and accesses records needed for legitimate support activity.
Manages users, permissions, assignments, configuration, records, governance, audit review, and platform operations.
Holds the highest business authority for policy, governance, sensitive actions, permanent deletion, and enterprise oversight.
Reads authorized context, generates recommendations, prepares drafts, and assists users without independently assuming human approval authority.
| Capability | Partner | Premier | Regional | Support | Platform Admin | Executive | AI Guide |
|---|---|---|---|---|---|---|---|
| View Own Profile | Allowed | Allowed | Allowed | Allowed | Allowed | Allowed | Context |
| View Assigned Organizations | Allowed | Allowed | Regional | Support Need | Allowed | Allowed | Authorized Context |
| Create Organization | Allowed | Allowed | Allowed | Limited | Allowed | Allowed | Prohibited |
| Edit Assigned Organization | Limited | Limited | Regional | Support Need | Allowed | Allowed | Suggest Only |
| Create Contact | Allowed | Allowed | Allowed | Limited | Allowed | Allowed | Prohibited |
| Record Conversation | Allowed | Allowed | Allowed | Limited | Allowed | Allowed | Draft Only |
| Create Task or Follow-Up | Allowed | Allowed | Allowed | Allowed | Allowed | Allowed | Suggest Only |
| Reassign Organization | Request | Request | Limited | Prohibited | Allowed | Allowed | Prohibited |
| Archive Organization | Request | Request | Request | Request | Allowed | Allowed | Prohibited |
| Permanently Delete Record | Prohibited | Prohibited | Prohibited | Prohibited | Request | Authorized | Prohibited |
| Manage User Roles | Prohibited | Prohibited | Request | Prohibited | Allowed | Allowed | Prohibited |
| View Audit History | Own Actions | Limited | Regional | Support Need | Allowed | Allowed | Authorized Context |
The FEOS Permissions Matrix ensures that partners can complete their mission, leaders can provide responsible oversight, administrators can govern the platform, and organizational knowledge remains protected.